Restore Accountability to Government

Essential to our strong democracy, personal choice and freedom are public institutions and administration that people trust.

The NSW Government will talk honestly with the community, return planning powers to the community and give people a say on decisions that affect them.

We are establishing the Public Service Commission to support the highest levels of integrity, impartiality, ability, innovation and leadership within the public sector. We want the NSW public sector to be the best in the nation and a leader in the world.

With the establishment of the Customer Service Commission we will put the citizen, the customer, at the centre of public services, including innovations to make it easier for people to interact with government.

Strengthening the powers of independent ‘watchdogs’, making more government information easily available, and enabling citizens to critique services will require government to continually improve its own performance.

	NSW 2021 Chapter 5: Restore Accountability to Government Download PDF (0.69 MB)
	NSW 2021 NSW 2021 Goals Download PDF (0.35 MB)